The Service Pro Better Faster Different Rick Tate Josh Stroup Robie Grant Sally Farnham Eileen Klockars 9780874257335 Books
Download As PDF : The Service Pro Better Faster Different Rick Tate Josh Stroup Robie Grant Sally Farnham Eileen Klockars 9780874257335 Books
The Service Pro Better Faster Different Rick Tate Josh Stroup Robie Grant Sally Farnham Eileen Klockars 9780874257335 Books
Tags : The Service Pro: Better, Faster, Different [Rick Tate, Josh Stroup, Robie Grant, Sally Farnham, Eileen Klockars] on Amazon.com. *FREE* shipping on qualifying offers. This front-line employee training program presents a framework for improving service quality where it counts - at the point of contact with the customer. It teaches employees key concepts that win customers and drive loyalty. Participants will learn to: .Recognize the challenges in an economy in which the customer has the power .Enhance their personal competencies in the area of service quality .Learn the ways that support specific customer service tactics have-personally and for their organization. The Service Pro:Better,Rick Tate, Josh Stroup, Robie Grant, Sally Farnham, Eileen Klockars,The Service Pro: Better, Faster, Different,HRD Press, Inc.,0874257336,Human Resources & Personnel Management,Management,Skills,Business & Economics,Business & Economics Human Resources & Personnel Management,Business & Economics Management,Business & Economics Skills,Business Economics Finance,BusinessEconomics
The Service Pro Better Faster Different Rick Tate Josh Stroup Robie Grant Sally Farnham Eileen Klockars 9780874257335 Books Reviews
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